Custom Cake Maker – Portsmouth, Hayling Island, Emsworth, Chichester

Terms and Conditions

Cake Making Guarantee and Terms

1. Product price mentioned is inclusive of Delivery Charges, Local Taxes and Transaction Fees. Hence, NO ADDITIONAL CHARGES are applicable to the product.
2. Orders are accepted from around the World, for deliveries only in Select Cities of India.
3. Lead Time for deliveries is 3 Working Days.
4. All deliveries will be executed between 12 Noon – 6 PM.
5. Unavailability of the recipient, for any reason will be treated as cake delivered.
6. There will not be any refund of money in case of incorrect recipient’s Shipping Address / Telephone Number.
7. On account of unforeseen circumstances like Floods / Natural Calamity / etc. the Delivery Service may be withdrawn.
8. We deliver cakes only in our defined cities shown in the store locator.
9. All cakes are delivered in boxes, along with a gift card for personalized messages.

EXPRESS DELIVERY Terms & Condition
1. Same day delivery orders can be accepted till 4am IST on the date of delivery (24 Hrs Delivery).
2. Order placed after 4am IST will be delivered within (36 Hrs).
3. Orders received till 4am will be delivered on same day if delivery date is not mentioned.
4. Products will be delivered only in the cities mentioned (any where in Mumbai city)
5. We deliver all 365days of the year (including Sundays and public holidays)
6. We guarantee on date delivery but do not commit any fix time for delivery. Deliveries will be made between 12pm to 6pm IST on the given date.
7. We believe in providing our customer the best quality. To maintain the freshness, cakes products are sourced locally at the delivery location and are always hand delivered
8. Delivery will not be redirected/ redelivered to any other address without extra charges. We will attempt delivery of the items only once. Incase the delivery is not executed during the attempt, the customer shall still be charged for the order and no redelivery may be possible.

Orders are considered to be executed in the below cases:
• Recipient not available
• Delivery not done due to wrong address.
• Wrong phone or Cell or Extension number/ not working/ no reply or not connecting/ reachable and delivery is not done.
• Recipient refused the products.
• Premises locked.
• Delivered the product at the Gate/ Reception/ Neighbor.
• In case of floods/ Heavy Rains/ Bandh we reserve the right to reschedule the delivery for another date.